How a KAKEI chain reaches you
How KAKEI chainsaw chains ship, who handles delivery and where to track your order.
A KAKEI chain travels in three legs. Each leg has an owner, and knowing which one saves a lot of waiting.
| Leg | Handled by | What happens | Where you see it |
|---|---|---|---|
| 1Factory to warehouse | KAKEI | Chains leave our line oiled, carded and boxed, and move in bulk to US fulfilment centres. | Not visible to shoppers |
| 2Warehouse to parcel | The partner store | Your order is picked at the nearest centre. Speed and any delivery fee appear before you pay. | Their checkout page |
| 3Parcel to porch | The partner store and its carrier | Tracking updates, delivery changes and missing-parcel claims. | Your order history there |
- We cannot edit an address, hold a parcel or reissue a shipment. The store that took the order can, often within minutes.
- Cards stay sealed in transit, so the chain arrives with its factory oil still on it.
- Sizes on this site are listed for buyers in the United States.